Services Assistant

Fullerton, CA | Information Services | Part-time

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Position Title: Services Assistant 

 

Hourly Compensation: $14.00 per hour 

 

Essential Duties and Responsibilities:

Main Lobby Duties

  • Provide campus and off-campus community with efficient and courteous front desk information and services, assist in maintaining an orderly lobby, front desk and office area; order, check and monitor the display of flyers, brochures and posters.
  • Provide general front desk duties to include answering the phone, handling walk-in inquiries and taking messages.
  • Perform cashier duties to include the counting and recording of moneys received, expended, and recorded in register. Record and verify sales, logs, cash funds and balance sheets.
  • Assist with maintenance and update of the filing system. Order and maintain inventory of operational/office reports.
  • Ensures customer service is conducted in a courteous and professional manner to customers and all other employees.
  • Verify and record lost and found items in appropriate log sheets.
  • Count cash refund money and total refund slips for vending machines, request replenishment of funds as needed.
  • Maintain a working knowledge of the department policies and procedures.
  • Daily check and restock the TSU building map holders.
  • Assist with the key check-out for the porters, Titan Pride Center and Welcome Desk on the second floor.
  • Assist in the application of emergency procedures. Help evacuate facility as needed.
  • Post “Out of Order” signs on equipment in need of repair.
  • Check-out/in loading dock equipment to student organizations.
  • Maintain strict adherence to safety procedures; attend safety meeting as scheduled.
  • Other duties as assigned.

 

Postal Duties

  • Pick up the TSU building mail from the CSUF mailroom and the TSU. Sort all incoming mail on a daily basis and distribute.
  • Carefully critique all mail items collected for accuracy in sorting, legible and complete addresses; verify postal tickets.
  • Sort fliers, announcements, etc. and distribute in the TSU; copy items as needed.
  • Weigh items for in-house employees and customers. Determine the amount of postage needed and post accordingly. Maintain daily, weekly and monthly postal records for all ASI/TSU departments.
  • Input date into computer to complete AS/TSU three month and yearly postal reports.
  • Maintain an inventory of campus envelopes for TSU and provide TSU building personnel with postal tickets.
  • Inform the Services Manager when the postage meter fund needs to be replenished.
  • Keep the postal room in an orderly manner; duties include emptying the trash receptacle, cleaning postal equipment and area.

  

Education, Work Experience Requirements and Abilities:

Education:

  • Must be enrolled student at California State University, Fullerton.

 

Experience:

  • Cash handling & Customer Services experience recommended.

 

Knowledge and Abilities:

  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer services.
  • Ability to work independently and to carry out assignments.
  • Model, promote, and consistently enforce ASI and TSU policies.

 

Additional Requirements:

Typical Physical Requirements:

  • Must be able to lift and carry up to 35 lbs properly.
  • Frequently required to sit, talk, listen, walk; manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; clear verbal communication.

 

Special Requirements

  • Must be able to pass a urine drug screen. Employment will be contingent on a satisfactory employment history and criminal background investigation. 

 

The Associated Students, CSUF, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.